Introduction

Rileyhome.com respects your privacy and is committed to protecting it. The following Privacy Policy (the or this “Policy”) describes the types of information we may collect from you or that you may provide when you visit the website, Rileyhome.com (our “Website”), and our practices for collecting, using, maintaining, protecting and disclosing that information, as well as how you can control our use of it.

This Policy applies to information we collect:

• On this Website;
• Through your communication with our Customer Service team;
• Through your communication or posts on our Member Forums; and
• In e-mail, text and other electronic messages between you and this Website.

This policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any of our affiliates or any third party ; and
• Any third party, including our subsidiaries, affiliates and, through any application, content, or advertising that may link to or be accessible from or on the Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using this Website, you consent to our collection and use of certain information in the manner we describe in the Policy, and you agree to be bound by this Policy. By signing up for our mailing list, becoming a member, or subscribing to our newsletters or services, you also consent to receive periodic communications from us. Please refer to this Policy for changes, as developments on the internet frequently evolve, and we would like to keep you up-to-date. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Who may/may not use this site

Children under the age of 13:

Our Website is not intended or designed to attract children under 13 years of age. We do not knowingly collect personal information from children under 13. No one under age 13 may make purchases, use any of the interactive comment features of this Website, or provide any personal information, including but not limited to name, email address, physical address, or birth date. If you believe we might have any information from or about a child under 13, please contact us by one of the methods listed in the “Contact Us” section below.

Information we collect and how we use it

Information we collect:

We may collect personally identifiable information about you, including but not limited to your name, postal address, e-mail address, telephone number, birth date, IP address, and credit card or bank account number. Additionally, we may collect information that does not personally identify you including the type of browser you used to access the Website, the time and date you accessed it, and the pages you accessed during your visit.

We collect this information in a variety of ways, including but not limited to when you:

• Visit the Website
• Purchase, order, return, exchange, or request certain information about our products and services;
• Sign up for a membership;
• Subscribe to receive our newsletters or emails;
• Post content in our Member Forum or elsewhere on the Website;
• Contact our customer service team;
• Enter into a contest, sweepstake, or respond to a survey;
• Provide us with comments or suggestions; or
• Share our Website contents with others via email or social media using our “share” capabilities.

We do not sell any of your personal information to third parties.

Cookies, Tracers, Log Files and Tracking Technology:

Our Website utilizes “cookies.” A cookie is a small file placed on the hard drive of your computer. It allows us to recognize you when you return to the Website, provide us with information to personalize our Website in accordance with your preferences, and improve the overall performance of our Website. You may set your browser to notify you when you receive a cookie. You may also decide not to receive cookies from this Website (see additional information in the “Opt-Out” section below).

We may also utilize “tracers,” “web beacons,” and “log files” to determine which pages you visit, what browser you used to access our Website, the date and time you accessed it, the number of clicks, and other related website statistics on an individual user and aggregate level.

We may use third party advertising companies to collect data and/or serve ads when you visit our website or application. These companies may use information about your visits to this and other websites or applications in order to provide advertisements about goods and services of interest to you. Please keep in mind that your browser settings may not permit you to control the technologies utilized by these third party companies. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://www.networkadvertising.org/choices/.

The Company (including its third party service providers) may inactively collect from information from you that is not personally identifiable information. This may include but is not necessarily limited to your Internet IP address, browser type, domain name, operating system and referring website. The Company may also collect information about your browsing behavior, such as the date and time you visit the Website, the areas or pages of the Website that you visit, the amount of time you spend viewing the Website, the number of times you return to the Website and other click-stream data. This helps us assist you by allowing us to understand how visitors use our Website. This data also becomes part of your unique profile and allows us to make your shopping experience beneficial. We, or a third party designated by us (such as Google Analytics), may also collect information from your activities on the Website as well as other sites for the purpose of providing advertisements and other content that is customized to your interests and preferences. To accomplish all this, and also to allow us to offer our customers streamlined ordering and other useful features, we, as do many web sites, use and allow our third party advertising companies to use the technologies listed below and other similar technologies (the “Tracking Technologies”.

Promotions and Giveaways:

Promotion and Giveaways. We may offer sweepstakes, contests, promotions, and other giveaways (“Promotion”) through the Rileyhome.com website, third party websites and/or social media platform that may require registration. If you choose to enter a sweepstakes, contest, promotion or other giveaways, we may disclose your personal information to third parties in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law, such as on a winner’s list. Also, by entering a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. We may also share your personal information with any third party who will be assisting with the administration of the Promotion.

Protection of your information

Security of your personal information:

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of your personal information in our custody and control. We also are committed to employing commercially reasonable procedures and technology in order to protect the security of our Website.

Although we do our best to protect your personal information, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.

The safety and security of your information also depends on you. If you are a member or where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We also urge you to be careful about giving out information in public areas of the Website. The Member Forums in the Member Support Center, while part of a “Member-only” community, are message boards that become accessible and public once you post your messages. The information you share may be viewed by other users of the Website, and may result in unwanted e-mail or contacts from third parties.

Any transmission of personal information is at your own risk and Rileyhome.com is not responsible.

Secure Shopping:

When you place orders on our Website, all of your order information, including your card number and delivery address, is transmitted through the Internet using 128-bit Secure Sockets Layer (SSL) encryption technology. Additionally, only employees who need your personal information to perform a specific job (e.g., customer service representative) are granted access to this information.

You may be able to create an account on our Website with a username and password. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. You are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the Site by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you.

ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS TO PROTECT THE PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT PERSONAL INFORMATION STORED ON OUR SERVERS, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

Third party affiliates, links, and advertising:

This Website may contain advertising for or links to our affiliates, business partners, or other third parties. Please refer to the individual policies of any links and affiliates found on the Website as they may have different collection, protection, and disclosure procedures from those contained in this Policy. Rileyhome.com is not responsible for the content or for the policies of these third party websites.

Disclosure of your information

We may disclose information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide us with as follows:

• To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to share content from the Website with another person, we will transmit the content of that e-mail and your e-mail address to that recipient;
• For any other purpose disclosed by us when you provide the information;
• With your consent;
• To our subsidiaries and affiliates;
• To contractors, service providers and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
• To comply with any court order, law or legal process or to respond to any government or regulatory request;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rileyhome.com, our customers, or others; and
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of RileyHome.com assets.

Choices about how we use and disclosure your information

Information disclosure and correction requests:

You may request access to the personal information that we have about you. If you are a registered user or member, you can review and change your personal information by logging into the Website and visiting your account profile page. You may also contact us (see “Contact Us” section below) to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions, as defined in the Terms of Use, from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use https://www.rileyhome.com/terms-and-conditions.

If you are a California resident, you have the right to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes, once per calendar year. To make such a request, please contact us using one of the methods listed in the “Contact Us” section below.

Opt-Out:

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.

If you do not wish to have your personal information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request. You may also change your marketing preferences or remove yourself from our mailing list by clicking on the “unsubscribe” hyperlink contained at the bottom of the emails we send to you.

If at any time you wish to stop receiving e-mail from us, you can always remove your name from our mailing list by sending an e-mail to [email protected] stating that you wish to unsubscribe and indicating in the subject line of the e-mail “NO E-MAIL”. Although we will promptly remove your name from our e-mail list upon receiving your request, it is possible that you may still receive e-mails from us that had been initiated prior to your name being removed from our list.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Contact Us

If you have any questions, feel free to contact us by one of the following methods:

• Phone: 18777453946
• Electronic: [email protected]

May 2019